About Basely Virtual
We exist to give every UK business — from solo founders to growing enterprises — access to a professional London address and the infrastructure that comes with it.
Our story
Basely Virtual was founded with a straightforward observation: too many talented UK businesses were being held back by the perception that they needed a physical London office to be taken seriously. The reality — that professional address services can provide everything a business legally and practically needs — was not well understood.
We set out to build a platform that makes professional UK address services genuinely accessible — clear pricing, fast onboarding, and a dashboard that actually makes managing your mail and compliance straightforward. From the beginning, we built compliance into the core of the product rather than treating it as an afterthought.
Today, we serve thousands of UK businesses — from sole traders using their first business address to established companies managing multiple virtual addresses across their group structure.
Our mission
“To give every UK business the professional address infrastructure they need to grow — without the cost of physical office space.”
Our values
Transparency
We are clear about what our services include, what they cost, and what we require from customers. No hidden fees, no small-print surprises.
Security
Your mail, your documents, and your identity information are handled with the highest standards of security. We use encryption, access controls, and audited processes throughout.
Reliability
When mail arrives, we notify you the same day. When you need support, we respond quickly. Our infrastructure is built to operate at 99.9% uptime.
Compliance
We take our AML and regulatory obligations seriously. Every customer is identity-verified before activation. We maintain full compliance with UK law at all times.
Our AML commitment
Basely Virtual is registered with HMRC as a Trust or Company Service Provider (TCSP) under the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017 (MLRs 2017).
This means we carry out full Anti-Money Laundering (AML) identity verification on every customer before activating services. We verify government-issued photo ID and proof of address, and for company customers, we identify beneficial owners and persons with significant control (PSCs).
This is not simply a regulatory box-ticking exercise. We believe that robust customer due diligence protects the integrity of the UK business system — and the reputation of the thousands of legitimate businesses that use our services.
If you have questions about our AML process, please visit our Knowledgebase article on virtual address legal requirements or contact us directly.
Our team
Basely Virtual is run by a small team of specialists in UK business services, compliance, and technology. Our team includes experienced professionals in virtual office operations, AML compliance, and software development.
We are based at our London premises in Covent Garden — the same address we provide to our customers. When you use Basely Virtual, your mail is handled by our own team, in our own building.
Get in touch
Whether you have a question about our services or want to discuss a specific requirement, our team is happy to help.