Mail Services
Mail Forwarding Service UK
All mail received at your London address is logged, bundled, and forwarded to you — anywhere in the world — on a schedule that works for your business.
How it works
Mail arrives at your London address
All letters and packets addressed to your Basely Virtual address are received at our Covent Garden premises.
We log and notify you
Every item is logged with sender details, weight, and arrival date. You receive an email notification immediately.
We prepare your bundle
On your chosen schedule — weekly, fortnightly, or on-demand — we prepare your mail for dispatch.
Forwarded to your address
Your mail is sent via Royal Mail or a tracked courier service to any address you specify, anywhere in the world.
Forwarding options
Choose the frequency that suits your mail volume and workflow.
Weekly forwarding
All mail accumulated during the week is bundled and dispatched every Monday. Ideal for businesses that receive regular correspondence.
Fortnightly forwarding
Mail is held for two weeks and dispatched as a single bundle. A cost-effective option if you receive lower volumes.
On-demand forwarding
Request forwarding at any time via your dashboard. Mail is dispatched within one business day of your request. Best for occasional or time-sensitive items.
Worldwide forwarding
We forward mail to any address worldwide. Whether you are based in the UK, Europe, the US, or further afield, your mail will reach you. International deliveries are sent via tracked services, and you will receive tracking information so you can monitor each shipment.
Pricing for international forwarding depends on destination and weight. See our pricing page for details, or contact us to discuss your specific requirements.
Frequently asked questions
How long does forwarding take?
Once dispatched, UK delivery typically takes 1–3 business days via Royal Mail First Class. International delivery times vary by destination — typically 3–10 business days for Europe, 5–14 for rest of world.
Do you forward to international addresses?
Yes. We forward mail worldwide. International forwarding may incur additional postage costs depending on destination and package weight, which will be reflected in your plan or charged as an add-on.
What happens to large packages?
We accept standard letter mail and small packets. Large or oversized parcels may not be forwarded in all cases. If you expect frequent large deliveries, please contact us to discuss your requirements before signing up.
Can I change my forwarding address?
Yes. You can update your forwarding address at any time in your dashboard. Changes take effect for the next scheduled dispatch.
What if I want to see my mail before it's forwarded?
You can combine mail forwarding with our mail scanning service. We'll scan each item and upload it to your dashboard — you can then decide whether to forward, shred, or hold each piece.
Never miss a piece of mail again
Mail forwarding is included in all Basely Virtual plans. Choose your schedule and let us handle the rest.